Employees & groups
Employees
| Name | Role | Group | Status | Last seen |
|---|---|---|---|---|
MV Marcus Vega marcus@operator.io | agent | Tier 1 | online | now |
SO Sana Okafor sana@operator.io | agent | Tier 2 | busy | now |
YT Yuki Tanaka yuki@operator.io | supervisor | Tier 2 | online | now |
LH Liam Hartley liam@operator.io | agent | Tier 1 | away | 12m ago |
PR Priya Raman priya@operator.io | admin | — | online | now |
Groups
| Name | Members | Channels |
|---|---|---|
| Tier 1 | 8 | livechat, email |
| Tier 2 | 5 | whatsapp, voice, email |
| Billing | 2 |