All open
4 activeSubjectCustomerChannelStatusAssigneeActivity
SR-94022
API Gateway timeout on shard-04
We're seeing a massive spike in 504 errors on our production gateway in the EU-WEST region...
TechIncident
ER
Elena RosettiMV
Marcus VegaSR-9400 AI1
Feature request: bulk export for audit logs
Would love to download the last 90 days of audit logs in a single CSV.
ProductFeature
SV
Sarah VanceUnassigned
1h agoSR-9398
WhatsApp delivery receipts intermittent
About 1 in 8 outbound messages never returns a delivery receipt for the past 4 hours.
TechChannel
AK
Aidan KowalskiYT
Yuki TanakaSR-93901
Refund for double-charged subscription
Voice call · 4m 12s · transcript attached
FinanceRefund
DF
Diego FerreiraSO
Sana Okafor